IRegained Inc.

Privacy Policy

Effective Date: May, 2026 | Version: 2.1 (Informational Portal Focus)

At IRegained Inc. ("IRegained", "we", "us"), we are committed to protecting the privacy and security of our visitors and users, particularly regarding personal health information.

As a MedTech company commercializing the MyHand® System and associated software & cloud platform and accessories, we adhere to stringent data protection standards tailored to the healthcare and medical device industry.

1. Website Scope & Purpose

Please note: This website is not a clinical interface and does not provide medical therapy or rehabilitation services.

Any clinical use of the MyHand® System occurs via dedicated, secure hardware/software environments separate from this public-facing website.

2. Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

The personal information we collect is limited to what is necessary for providing information and resources:

Demo & Resource Requests: When you request a demo or access specific data/resources, we collect your name, email address, phone number, and professional or patient/caregiver status.
Direct Communication: If you contact us via email or contact forms, we receive the contents of your message and any attachments you provide.
Log Files: Standard technical data such as IP addresses, browser types, and date/time stamps are collected for site security and analytics purposes.

3. How We Use Your Information

We use your data strictly for operational and informational purposes:

Service Fulfillment: To schedule and conduct product demonstrations and provide access to requested medical/technical resources.
Communications: To send updates, scientific news, and information relating to IRegained products and features.
Website Improvement: To analyze how visitors interact with our content so we can expand our resources and improve site functionality.
Fraud Prevention: To monitor for and prevent unauthorized access or fraudulent activity.

4. No Collection of Clinical Therapy Data

Because this website does not provide therapy, we do not collect, store, or process clinical rehabilitation session data, patient medical records, or real-time biofeedback through this portal.

Any health-related information you provide in a "Contact Us" form is treated as Sensitive Personal Information and is used solely to route your inquiry to the appropriate department.

5. Third-Party Policies, Log Files & Regulatory Compliance

No Sale of Data: IRegained does not sell your contact information or inquiry data to third parties.

Regulatory Reporting: As a MedTech company, we may use inquiry data (anonymized where possible) to comply with regulatory feedback requirements from Health Canada or the FDA.

Rights (GDPR/CCPA/PHIPA): Even as an informational site, we respect your rights to access, rectify, or delete your information.

Log File Management: IRegained follows a standard procedure of using log files... The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp... These are not linked to any information that is personally identifiable.

7. Industry-Specific Practices

In alignment with healthcare industry best practices:

No Tracking in Sensitive Areas: We do not deploy marketing or third-party advertising cookies on pages where patients enter sensitive health information.
Cookie Duration: Session cookies expire when you close your browser, protecting your privacy on shared clinic computers. Persistent cookies are used only for essential preferences and are set to expire within 12 months.

Managing Your Preferences
You can restrict or disable standard analytical cookies at any time through your individual web browser configuration settings.

More Information
For more details on how we protect your data, please refer to the preceding sections of this Privacy Policy or contact us at privacy@iregained.rehab.

Types of Cookies We Use

CategoryPurposeNecessity

Strictly NecessaryRequired for security, and core functionality of the MyHand® resources or access to customer/distributor/sales representative’s/ member only resources.Mandatory

FunctionalRemembers user preferences (e.g., language) and enables video rehabilitation content.Optional

Performance & AnalyticsAnonymized tracking to improve site speed and content relevance for stroke survivors.Optional

Marketing & SocialUsed to provide information about our product via social platforms. Note: These are never used on pages containing patient clinical data.Optional (Browser Managed)

7. Industry-Specific Practices

In alignment with healthcare industry best practices:

No Tracking in Sensitive Areas: We do not deploy marketing or third-party advertising cookies on pages where patients enter sensitive health information.
Cookie Duration: Session cookies expire when you close your browser, protecting your privacy on shared clinic computers. Persistent cookies are used only for essential preferences and are set to expire within 12 months.

Managing Your Preferences
You can adjust your cookie settings at any time via your browser or our integrated "Cookie Consent Manager" found at the bottom of our website.

More Information
For more details on how we protect your data, please refer to the preceding sections of this Privacy Policy or contact us at privacy@iregained.rehab.

8. Contact Information

Privacy Office / DPO IRegained Inc.
1545 Maley Drive, Sudbury, ON, P3A 4R7
Email: privacy@iregained.rehab